Welcome to our course!


This self-study program can typically be completed in less than seven hours and allows you the freedom of training whenever and wherever you feel most comfortable.

Example Curriculum

  An Introduction to Your Trainer and Our Agenda
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  Cultural Competency Overview
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  Cultural Competence vs Cultural Humility
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  Cultural Competence in Healthcare while in the Community
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  Cultural Awareness and Training Effectiveness
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  Obstacles to Cultural Competency Growth
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  Social Identities
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  Resistance to Cultural Competency Training
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  Types of Bias
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  A Deeper Dive into Implicit Bias
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  How Myths and Stereotypes Impact Us
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  Types of Discrimination
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  Discrimination in Practice
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  Discrimination vs Institutional Implicit Bias
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  Microaggressions
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  What are Best Practices?
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  Best Practices: Sexual Orientation
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  Best Practices: Gender Identity
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  Intersectionality of Identity Factors
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  Working with SOGI Youth
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  Out vs Outing
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  Documentation Considerations in Healthcare Settings
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  Best Practices: Pronouns
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  Religious Backgrounds: Best Practices, Barriers to Care, and Health Disparities
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  Racial Identities: Best Practices, Barriers to Care, and Health Disparities
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  Children and Minors: Best Practices, Barriers to Care, and Health Disparities
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  Elderly Populations: Best Practices, Barriers to Care, and Health Disparities
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  Mental Ability Levels: Best Practices, Barriers to Care, and Health Disparities
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  Neurodiversity: Best Practices, Barriers to Care, and Health Disparities
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  Physical Ability Level: Best Practices, Barriers to Care, and Health Disparities
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  Veteran Populations: Best Practices, Barriers to Care, and Health Disparities
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  Discriminatory Language and Behaviors
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  Creating Welcoming and Safe Environments
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  Creation of Agency-Wide Policies
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  Conclusion of Training Course
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About the Presenter




Lauren Chapple-Love, Ph.D. (she, her, Dr.), a licensed counseling psychologist, is the owner of Elle Psychological Services, LLC in Las Vegas, Nevada. Dr. Chapple-Love also serves as a cultural competency consultant who works with agencies and organizations to assist them in developing their own diversity, equity, and inclusion programming and policies that they can then implement to ensure their workplace is safer for all those present.